Your privacy is more than a legal obligation to won55 — it is a moral responsibility we take seriously. This document transparently and clearly explains how won55 collects, uses, stores, and protects the personal information of every member using our platform in Malaysia.
This Privacy Policy explains how won55 manages your personal data transparently and responsibly, in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We are committed to ensuring your data is never sold, shared without consent, or used for any purpose beyond what is stated here.
Welcome to the won55 Privacy Policy. This policy applies to all users who visit, register with, or use the won55 platform services, including the official website and all related digital content. won55 is the responsible operator for the processing of personal data described in this document.
Won55 takes seriously the trust every Malaysian member places in us. That trust extends beyond the security of your funds — it includes the security of the personal information you share when registering and using the won55 platform. We pledge never to abuse that trust.
Won55 adheres to seven data protection principles: lawful and fair collection, clear purpose, limited use, data accuracy, storage limitation, security, and accountability. Each of these principles is at the core of how we manage your personal information.
Won55 collects several categories of personal information necessary to operate the platform securely, comply with legal requirements, and deliver the best possible experience to our Malaysian members. The categories of data we collect are as follows:
| Data Category | Sample Information | Required |
|---|---|---|
| Identity Data | Full name, date of birth, IC/passport number | Mandatory |
| Contact Data | Email address, phone number, residential address | Mandatory |
| Financial Data | EWallet account numbers (TnG, GrabPay), FPX details | Mandatory |
| Usage Data | Game history, deposits, withdrawals, login activity | Automatic |
| Technical Data | IP address, browser type, device, operating system | Automatic |
| Communication Data | Support chat records, emails, filed complaints | Optional |
Won55 does not collect sensitive data such as medical records, religious beliefs, political views, or biometric information unless specifically required by law and with your explicit consent.
Won55 collects your personal information through several distinct channels throughout your interactions with our platform:
When you complete the won55 registration form, you provide basic information such as your name, email address, phone number, and date of birth directly.
Information related to deposits and withdrawals via Touch 'n Go eWallet, GrabPay, Boost, DuitNow, FPX, and Maybank2u / CIMB Clicks is collected for processing purposes.
Every action on the won55 platform — game choices, bet amounts, winnings — is recorded for security, audit, and service improvement purposes.
Technical information such as IP addresses, browser types, operating systems, and cookie data is automatically collected when you visit or use the won55 platform.
Won55 uses collected personal information solely for legitimate purposes that have been disclosed to you. Below is the complete list of data use purposes:
won55 does not sell, rent, or trade your personal data to any third party for commercial purposes. However, in certain limited and controlled circumstances, won55 may need to share your information with the following parties:
EWallet providers (Touch 'n Go, GrabPay, Boost) and Malaysia's FPX service receive only the information necessary to process your transactions.
Where required by Malaysian law or a directive from a legitimate authority, won55 will disclose only the minimum information necessary.
Game providers (such as PG Soft, Pragmatic Play) and trusted technical service providers receive strictly limited data solely to carry out specific functions.
In confirmed cases of fraud or unlawful activity, won55 reserves the right to share relevant information with the appropriate law enforcement authorities for investigative purposes.
Every third party we work with is bound by strict confidentiality agreements and must adhere to data protection standards equivalent to those of won55. We have zero tolerance for any privacy breaches by our service partners.
Won55 continuously invests in the latest security infrastructure to ensure your personal data is always protected against both internal and external threats. Below are the security layers we have in place:
Won55 uses cookies and similar tracking technologies to enhance the user experience, maintain platform security, and analyse usage patterns for the purpose of continuous improvement.
This is a visual demonstration only. Actual cookie settings are managed within your account after logging in.
You can manage cookie settings through your internet browser. Please note that disabling certain cookies may affect the functionality of the won55 platform. Essential cookies required for security and core functionality cannot be disabled.
As a won55 member, you have clear data protection rights that you may exercise at any time by contacting our team at support@won55.biz:
Request a copy of all personal data held by won55 about you, in a readily readable format.
Request the correction of any personal information in won55's records that is inaccurate or incomplete.
Request the deletion of your personal data, subject to applicable legal and contractual retention requirements.
Request the restriction of your data processing in specific situations, such as during a dispute over data accuracy.
Object to the processing of your data for direct marketing purposes or where processing is based on our legitimate interests.
Request your data in a structured, machine-readable format for transfer to another provider.
Won55 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by Malaysian law. The following are our data retention guidelines:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account data | Duration of active account + 7 years | Legal compliance |
| Financial transaction records | 7 years after transaction | AML & tax requirements |
| Support communication logs | 3 years | Dispute resolution |
| Technical data (logs, IP) | 12 months | Platform security |
| Marketing data | Until you withdraw consent | Based on consent |
Some of won55's technical service providers may operate outside Malaysia. In such cases, your personal data may be transferred to other countries. won55 ensures that all such transfers are safeguarded by adequate protections, including standard data processing agreements and stringent security requirements that are equivalent to or exceed Malaysia's PDPA standards.
Won55 is a platform intended solely for users aged 18 and above. We do not knowingly collect, store, or process any personal data from individuals under the age of 18. Should won55 discover that a child's personal data has been collected without our knowledge, that data will be deleted immediately and the associated account will be closed.
Parents or guardians who believe their child may have registered on won55 without permission are urged to contact us immediately at support@won55.biz so that the appropriate action can be taken.
Won55 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Where material changes are made, we will notify you via your registered email or through a prominent notification within the won55 platform prior to the changes taking effect.
We encourage you to review this Privacy Policy periodically. The date of the most recent update will always be clearly displayed at the top of this document.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way won55 handles your personal data, please contact our Data Protection Officer:
If you are not satisfied with how won55 has handled your privacy complaint, you have the right to lodge a complaint with the Malaysian Communications and Multimedia Commission (MCMC) or the relevant regulatory authority in Malaysia.
Six layers of protection ensuring your privacy is always safeguarded on the won55 Malaysia platform.
The same 256-bit SSL encryption used by leading Malaysian banks protects every bit of data transmitted between your device and won55 servers. Your account information, eWallet details, and game records are always fully encrypted.
Won55 has never and will never sell your personal data to advertising companies, data brokers, or any third party for commercial gain. Your data is used solely to provide you with the best possible service.
You may access, amend, download, or request deletion of your personal data at any time. The option to opt out of marketing communications is also readily available within your won55 account.
Won55 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a Malaysian user are respected and protected in accordance with the highest local legal standards.
Won55 gives you full control over the cookies used on the platform. Marketing and preference cookies can be turned off without affecting the core functionality of your won55 account.
The won55 security system is regularly tested and audited by independent cybersecurity experts. Any vulnerabilities identified are remediated promptly to ensure your data remains protected at the highest level at all times.
Now that you know how won55 protects your privacy, join over 500,000 Malaysian members already enjoying 500+ of the best casino games with complete peace of mind. A welcome bonus of up to RM 1,888 awaits!
Your data is protected under the won55 Privacy Policy. Play safely and responsibly.